Some PR agencies have that magic thing. A magnetic pull that makes talent gravitate towards them.
These agencies don’t struggle to attract talent, their name carries weight and their reputation precedes them as an agency people really want to work at.
These are the agencies where the candidates rarely hesitate, and the overwhelming response to headhunting is positive — they want to be put forward for an interview.
And while I shouldn't play favourites, these agencies make my job as a recruiter a breeze.
So, what’s their secret, and how do the most sought-after agencies consistently attract the best talent?
In partnership with PRmoment, Latte has created The Ultimate Talent Attraction Guide, packed full with proven and practical tactics to help PR agency leaders and HR teams attract and engage top talent at every stage of the recruitment process.
Here’s some of my favourite takeaways, with insights from PRmoment finalists, which are arguably, some of the best agencies in the game.
Brand your agency for people, not just clients
A compelling employer brand doesn’t just live on your website, it lives in your benefits documents, social channels and the interaction industry peers have with your team.
Fight or Flight’s head of people, Gemma Ashley, said it best: “People shape an agency. They’re your biggest and most important cheerleaders.”
Showcase benefits that reflect your values. Don’t just say you have a “supportive culture”, prove it with team stories, testimonials, and clear, visual benefit packs that help candidates picture themselves in your world.
Write job ads people actually want to read
Too many job ads read as instruction manuals about what you want the candidate to do, and what experience they must have. That’s okay, but don’t forget to sell your opportunity. Why would someone want to work at your agency?
Your job ad is your first pitch, make it count. Include salary ranges, spotlight the campaigns they’ll actually work on, and be transparent about flexibility.
(Bonus tip: Advertise for free on PRmoment’s jobs board to get your ad in front of the right people!)
In an interview, the candidate is also assessing you
Every interview is a chance to prove your agency walks its talk.
Hope&Glory PR excels at this. As co-founder Jo Carr puts it: “This should feel like an enjoyable conversation, approached with curiosity on both sides.”
Good interviews are prepared, structured, and collaborative. Involve different team members, keep the pace moving, and give candidates time to ask you questions too. It’s important to remember an interview is very different from a client meeting. In one of these scenarios you are paid to consult, challenge and inform. In the other, you are there to assess and be assessed.
The Romans use interviews to look for candidates that have career ambitions they can help nurture and build.
Get your hybrid work policy right
The majority (95%) of PR professionals want to be in the office three days or fewer per week. This is most important for Gen Z who are moving into middle management. They want an outcomes focused culture not one that is focused on presenteeism.
Lem-uhn’s Riannon Palmer makes the case clearly: “Flexibility was built for PR... an industry that needs staff who are willing to occasionally work late but be rewarded and respected.”
The best agencies balance structure with autonomy, and trust their teams to deliver.
DE&I lives in your decisions, not your values page
In the current economic climate, hiring diverse talent is more important than ever. Showing how you are committed to DE&I is more important than saying it. And, stop worrying about getting it right, just start. A great stepping stone to helping you and your team create a more inclusive work culture is by completing diversity training by Other Box. It’ll open up conversations and help you see your blind spots.
Full Fat partners with Brixton Finishing School, pays the Living Wage, and removes unnecessary degree requirements.
Work & Class’s Laura Burch offers a crucial reminder: “Don’t assume employees can front expenses—even for small things like biscuits for a meeting.”
Your DE&I commitment should be visible in three areas - how you hire, how you onboard, and how you support your team every day.
Nail the job offer and onboarding process
So many agencies do the hard part of attracting talent, only to fall at the final hurdle.
Give candidates a few days to consider an offer, don’t rush them. Then, back it up with a brilliant onboarding experience.
Earnies nails this process of making new hires feel welcome. Founder Nikki Collins says: “At Earnies, your line manager will blow up your Whatsapp to say hey and invite you to a team social way before your office tour commences. Next? We plan out an action packed first week. We get a lunch reservation in the diary for day 1 and from day 2, you’ll be eating with everyone at our free in-house kitchen.”
The Flywheelers stretch onboarding over a full month with 12 PR workshops. That’s how you retain new hires and turn them into loyal team members.
What makes an agency talent-attractive in 2025?
Not awards. Not hype. But how you make candidates feel from first impression to first week.
It’s how you talk about your people. How you respect their time. How you communicate what working with you is really like, and showing up throughout the recruitment process in a way that proves it.
PRmoment Leaders
PRmoment Leaders is our new subscription-based learning programme and community, built by PRmoment specifically for the next generation of PR and communications leaders to learn, network, and lead.
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