PRmoment PR Masterclass: The intersection of data, planning and measurement PRmoment Awards 2025 The Creative Moment Awards Winners 2024 PRmoment Leaders PRCA PA Academy PA Mediapoint PA Assignments ESG & Sustainability Awards

Clients who only hire pretty young things

We've just won a pitch. Nearly killed us and the boss is happy. But something the client said in the meeting, a man in his mid-to-late thirties, really pisses me off. He was such a smug little git.

He and his colleagues felt we were best suited for the job as we were younger and seemed to be more “in touch” with their company’s targeted audience, hence we would be better at pitching and communicating with journalists about the company’s products and services.

One of the competing agencies had been represented by two women in their mid-forties and the client felt that they might not be “as connected or have the right amount of energy required to deliver on the brief”. Honestly, what crap. Not only is that age discrimination, but it is stupid, ill-judged selection criteria!

And what does this tell us about our future careers in the PR game? Well basically, at the merest sight of a wrinkle, we need to be out-of here! And that as long as we are wide-eyed and fawning towards our clients we might have a chance!

What a load of shite! What happened to experience, focused energy on the things that matter, relationships built up over time, insight into the human psyche and knowing how the media works?

And let’s face it, we are talking mainly about pretty female youth. Men tend to get away with greying hair, being unshaven, hair loss, paunches and boring clothes, it is always called ‘gravitas’ in their case.

In a society where we are going to have to work for longer, what kind of future in the industry does this spell out for the 20 to 30 somethings when they hear that they might be considered “irrelevant” at mid-40 or mid-50 by their clients and thereby their employers? And what are we doing about this, which is essentially an industry-wide PR problem about communicating our value? Chuff all I suspect.

Hacked Off? We certainly are.

If you enjoyed this article, sign up for free to our twice weekly editorial alert.

We have six email alerts in total - covering ESG, internal comms, PR jobs and events. Enter your email address below to find out more: