It has been a fascinating week in the
world of public relations so let me take you on a short stroll through
the hits and misses.
Good PR
Greggs
First up, I recently gave Greggs, of The North, a Great PR gong for being a fantastic British business success story, so of course The Establishment in The South would rally against it. The beige food specialist announced that its store in Leicester Square would be one of the first that it wanted to move to being 24-hour.
Legal bun fight as Greggs gears up for court action in bid to sell late night treats in Leicester Squarehttps://t.co/d0nhY1oBQp
— LBC News (@LBCNews) April 18, 2023
The hugely well-respected and not at all brand-tarnished Met police followed up with its own comedy line that a 24-hour Greggs would become a hotspot for “crime and disorder”. Unless, by that, they mean London plod would congregate in the area themselves, snacking on sausage rolls and plotting more misdemeanours they could get involved in, it sounds incredibly farcical.
Greggs, please keep going. The rest of the UK loves you and now you have surpassed Yorkie bars as being the truckers’ favourite hunger-buster, you have an army of people behind you, wanting to stick it to these Southern Softies.
Bad PR
Fox News
Fox News gets the first Bad PR of the week for its massive pay-out to Dominion, the voting machine company, for spreading the fake news that the American election had been rigged against Donald Trump. The Murdoch-family-owned brand paid over $787.5m in an out-of-court settlement that stops Rupert Murdoch himself having to potentially testify in the court case.
It played out like a scene from Succession thanks to some staff blood-letting by Fox News, claims and counter claims by both sides, and all this whilst a claim by a second election tech co, Smartmatic, waits patiently in the side lines.
Trump has remained worryingly quiet about it all, but then again, he has a few legal issues of his own to deal with.
Global food producers
Sticking with Bad PR and food manufacturers and producers were jettisoned into the limelight here in the UK over the cost-of-living crisis and pricing strategies. The Office of National Statistics reported that inflation had dropped but not by as much as anticipated because food costs were still high.
Following on from the success of Ofgem accusing the energy companies of operating a “rocket (up) and feather (down)” approach to pricing, where the prices then, shock horror, actually dropped, the ONS tried a similar approach.
It highlighted that global food prices were dropping, but that this was not being reflected in the UK yet. The subtle undertone here is that the global food makers are allegedly keeping the prices higher for as long as they can get away with it.
A price tracking app (that I own 50% of so I won’t mention the name in this column) shows that the likes of a 1kg bag of own-brand pasta has risen across all the UK supermarkets by an average of over 70% since mid-2021. This certainly does put things into perspective for families struggling to eat. You have to begin to question how long the food manufacturers claims around being trapped in high energy tariffs and alike will stack up when put under greater scrutiny.
Mixed PR
UK Government
Moving on, the UK Government is facing, what I consider to be very odd, scrutiny around the launch and testing of its new Emergency Alerts system on mobile phones.
There's been a lot of discussion and claims about our test of the Emergency Alerts 🚨📱system on Sunday at 3pm. Here's some important information you need to know 👇 pic.twitter.com/AXeGHanVG5
— Cabinet Office (@cabinetofficeuk) April 18, 2023
I carried out an entirely scientific survey and 70% of people who follow me on The Twitter are with the “it’s a good thing” camp. I think the Government has done well to not react to the tinfoil hat brigade rants. I look forward to being momentarily panicked on Sunday, safe in the knowledge the Downing Street posse have got our backs.
Good PR
Netflix
Ending on yet another successful nostalgia-led campaign, hats off to Netflix for getting global media love for the announcement that it is formally ending its postal DVD hire division. Who knew it was even still going? I didn’t. Still, it got a swathe of good PR from the move.
Dispatches
This week’s mention in dispatches gives Bad PR to Arsenal FC for that video of the mascot being ignored by its soulless players before a recent game. A Good PR for the Good Friday Agreement anniversary celebrations that brought all the surviving major players back together to talk about how they achieved the historic agreement.
Got it right or wrong, you know where to find me.
Written by Andy Barr, owner of 10 Yetis Digital. Seen any good or bad PR lately? Abuse and contradictory points welcomed over on The Twitter @10Yetis or andy@10Yetis.co.uk on email
There's been a lot of discussion and claims about our test of the Emergency Alerts 🚨📱system on Sunday at 3pm. Here's some important information you need to know 👇 pic.twitter.com/AXeGHanVG5
— Cabinet Office (@cabinetofficeuk) April 18, 2023
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