PR Account Manager - Harvard

Up to £37,000 • Harvard • London

We are Harvard: a multi award-winning agency for tech brands big and small. With services spanning creative and marketing, planning and PR, we help our clients make their move and our people make their mark.

About the role

We are looking for an Account Manager to join our B2B tech PR division. With a focus on running impactful PR and integrated programmes and campaigns for our wide range of tech clients.

Who you are

You are the beating heart of our client account teams. You have a laser-focus on ensuring that our day-to-day results remain of the highest quality. As an Account Manager you ensure that every team member is on track with deliverables and the client is kept up to speed throughout the process.

You are….

…friend to our clients

…guide to our account executives

…support to our client leads

…communicator between clients and account teams

…expert in technology, PR and media

You are the driving force that helps us to produce best-in-class strategic account work for clients, helping create strong and relevant media presence for your clients. You are our go-to-expert on the latest media trends and everyday creativity, within the agency.

What you do

For our clients…

• Be a media expert – pitching and securing a stream of interview, feature, byline and rapid response opportunities to make sure there is real thrust to all accounts
• Grow your media connections into the broadcast, national and international space
• Develop media outreach plans for clients, manage development of quarterly media calendars, identify proactive and reactive media opportunities
• Write excellent long and short form content for digital and print media
• Manage the pipeline of work across your accounts week-by-week, delegating to junior team members and helping manage their workloads
• Simultaneously manage multiple clients / projects and ensure delivery against targets every month
• Liaise with clients 1:1 and take a lead role on weekly status calls, providing consultancy and developing strong relationships
• Take ownership of client admin: writing contact reports, providing live updates on coverage secured, updating status reports and managing reporting
• Engage Harvard’s full service offering where appropriate to ensure our clients are receiving a best-in-class service
• Take a Take a role in managing third party partners, such as research companies
• Role in managing third party partners, such as research companies

For our team…

• Guide and mentor junior members of the team, leading by example and sharing best practice
• Establish a strong roster of media contacts that you can draw upon to driving your clients’ comms programmes
• Set an example in your media knowledge and approach to pitching – bringing in media opportunities and guiding the junior team in doing the same
• Support the team by sharing coverage examples and media expertise
• Participate in new business brainstorms, taking an active role in supporting with research and insights

For our agency…

• Develop your PR knowledge and skillset to actively suggest new ideas and advise Harvard’s integrated client portfolio
• Take an active, positive part in our agency culture
• Support Harvard’s own marketing and social activity, for example by sharing content or writing a blog on a PR-related subject that interests you
• Participate in our training programme – Never Stop Learning
• Approach the development of your role with enthusiasm and commitment
• Contribute to a positive, inclusive culture at Harvard

Who we are

We are a multi award-winning agency for tech brands big and small. With services spanning creative and marketing, planning and PR, we help our clients make their move and our people make their mark. We’ve grown phenomenally in the last few years to an 80+ strong business with global clients – and we continue to expand. Marketing services is a key area of growth for the agency: covering everything from creative campaigns and brand development through to social media, events, influencers and content marketing.

Our Values

Harvard’s values are fundamental to helping ensure we operate in a high performing manner, remain people-first, and succeed as an organisation collectively. We expect us all to live and breathe these values. They encapsulate the culture that fosters a happy, supportive and rewarding working environment, and also drive growth for our business by helping us know our clients and unlock opportunities. The Harvard values are:

COURAGE - We actively challenge – ourselves, our clients and the industry - by being brave, thinking big and always striving to do better

COMPASSION - We put people first, creating an environment rooted in kindness, empathy, respect and inclusivity.

CURIOSITY - We are strategic and creative problem solvers, restless in our learning and in the pursuit of innovation.

CANDOUR - We quickly and openly address challenges head-on and have the conversations we need to in order to do the right thing and get to the right answer.

COMMITMENT - We strive every day for high-performance, as individuals and for the collective, aligning personal success and growth with the success of the business as a whole.

What we promise you

At Harvard we believe that your career should be driven by you, guided by a brilliant line manager and enabled by us as an agency. With that in mind, you will have:

• The empowerment and autonomy to take control of your own career path and make use of all of the support and guidance available
• Comprehensive training through easy access to our ‘Never Stop Learning’ programme
• A talent management structure built around personal contact and clear communication on career paths and the meaning of high performance at Harvard
• A diverse and varied client-base, with opportunities to build skills, try new types of work and work across teams
• An equal and inclusive culture and approach, ensuring that all voices are heard and respected and we continue embrace new ideas

Are you ready to make your move?

Our people are our superpower – we exist to enable every single one to reach their potential. We know we can only achieve that by creating and maintaining an environment where anyone, from any background feels safe, inspired and encouraged to thrive. That is our People First Promise.

We provide all the benefits you’d expect – profit-related pay, up to 5% matched pension, private medical insurance, discounted gym membership and structured training to help you develop and progress your career. As well as a few that are a little special such as; industry leading gender neutral parental leave, free yoga, full access to the mindfulness app Calm and a monthly Deliveroo breakfast and pizza on us, to name a few!